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The Internet provides unprecedented opportunities and conveniences. It allows users to follow the news, look up information, purchase goods and services, and communicate globally with ease. At WHFoods.com, we prioritize your privacy as you navigate these online activities.

Your privacy matters to us. We are committed to safeguarding the information you share with us. To ensure your privacy, WHFoods.com adheres to established principles in accordance with global standards for customer privacy and data protection.

  • We will not sell or give away your name, address, phone number, email address, credit card number, or any other personal information to anyone.
  • We use advanced security measures to protect your information from unauthorized access.

NOTICE

We will inform you when we need information that personally identifies you (personal information) or allows us to contact you. This typically occurs when you create a Registration ID on the site, download free software, enter a contest, subscribe to email newsletters, or join a limited-access premium site. We use your Personal Information for the following primary purposes:

  1. To simplify your use of the site by eliminating the need to enter information multiple times.
  2. To help you quickly find software, services, or information.
  3. To create content that is most relevant to you.
  4. To inform you of product upgrades, special offers, updated information, and other new services from WHFoods.com.

CONSENT

If you choose not to register or provide personal information, you can still use most of WHFoods.com. However, you will not be able to access areas that require registration.

If you choose to register, you will have the option to select the kinds of information you wish to receive from us by subscribing to various services, such as our electronic newsletters. If you do not wish to receive marketing communications about WHFoods.com products, programs, events, or services, you may opt out of receiving such messages.

Occasionally, WHFoods.com may allow other companies to offer information about their products and services to our registered customers via postal mail only. If you do not wish to receive these offers, you may opt out of receiving marketing materials from third parties.

ACCESS

We will provide you with the means to ensure that your personal information is correct and up-to-date. You may review and update this information at any time at the Visitor Center. There, you can:

  • View and edit personal information you have already provided.
  • Indicate whether you want us to send you marketing information or whether you want third parties to send you their offers by postal mail.
  • Sign up for electronic newsletters about our services and products.
  • Register. Once you register, you won’t need to do it again. Wherever you go on WHFoods.com, your information follows you.

SECURITY

WHFoods.com has implemented robust measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee the security of your e-commerce transactions. When you place orders or access your personal account information, you are using secure server software SSL, which encrypts your personal information before it is transmitted over the Internet. SSL is one of the safest encryption technologies available.

WHFoods.com strictly protects the security of your personal information and honors your choices for its intended use. We carefully guard your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under the conditions described above. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can view or edit your personal information without knowing your username and password, so do not share these with others.

NOTICE TO PARENTS

Parents or guardians: we want to help you protect your children’s privacy. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

ENFORCEMENT

If you believe WHFoods.com has not adhered to these principles, please notify us by email at policy@whfoods.com, and we will do our best to determine and correct the issue promptly. Ensure the words “Privacy Policy” are in the subject line.

ELECTRONIC PRODUCT REGISTRATION

When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already provided us (we call this information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the personal information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, and then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across WHFoods.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

We occasionally contract with third-party service partners to provide limited services on our behalf, including packaging, data collection, storage, mailing and delivering purchases, answering customer questions about products or services, sending postal mail, and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose, other than to help us make our site and services more useful to our visitors. Service partners are required to sign confidentiality agreements and will abide by WHFoods.com’s privacy policies.

WHFoods.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WHFoods.com or the site; (b) protect and defend the rights or property of WHFoods.com and its family of websites; and (c) act in urgent circumstances to protect the personal safety of users of WHFoods.com, its websites, or the public.

California Online Privacy Protection Act Compliance

Because we value your privacy and adhere to the California Online Privacy Protection Act, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘My Account’ page.

Your California Privacy Rights

We adhere to Your California Privacy Rights, also known as California’s “Shine the Light” law. The Californian residents have the right, once per calendar year, to request WHFoods for disclosure of what kind of personal information has been collected about you and shared with other third parties for the third parties’ direct marketing use, as well as the name and the address of the third parties with which the information has been shared.

However, as mentioned in the Privacy Policy, WHFoods will not share the customer’s data with any third-party companies or individuals.

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